What We Do

Proven by delivery.

Deep expertise in two disciplines, with the same senior people involved from first conversation to final handover.

Service Management

Software Delivery

What We Do

Proven by delivery.

Deep expertise in two disciplines, with the same senior people involved from first conversation to final handover.

Service Management

Software Delivery

What We Do

Proven by delivery.

Deep expertise in two disciplines, with the same senior people involved from first conversation to final handover.

Service Management

Software Delivery

Service Management

Platform Implementation, Optimisation, AI & Automation

Enterprise Service Management Strategy & Transformation

Process Assessment, Improvement & Upskilling

Supplier Negotiation & Commercial Advisory

Service Readiness: from Build to Operations

Service Management

Platform Implementation, Optimisation, AI & Automation

Enterprise Service Management Strategy & Transformation

Process Assessment, Improvement & Upskilling

Supplier Negotiation & Commercial Advisory

Service Readiness: from Build to Operations

Service Management

Platform Implementation, Optimisation, AI & Automation

Enterprise Service Management Strategy & Transformation

Process Assessment, Improvement & Upskilling

Supplier Negotiation & Commercial Advisory

Service Readiness: from Build to Operations

Software Delivery

Tech-Enabled Value Creation

Product-Led Transformation

Product Development & Delivery

AI-Native Engineering & Agentic Delivery

DevOps & Platform Reliability

Software Delivery

Tech-Enabled Value Creation

Product-Led Transformation

Product Development & Delivery

AI-Native Engineering & Agentic Delivery

DevOps & Platform Reliability

Software Delivery

Tech-Enabled Value Creation

Product-Led Transformation

Product Development & Delivery

AI-Native Engineering & Agentic Delivery

DevOps & Platform Reliability

Client Stories

In their words, not ours.

  • Hospitality

    We were in discussions with two well-known Gold Partners, but after meeting Lewis it was clear his team could deliver quickly and without unnecessary complexity. Within 12 weeks, we had a fully functioning ServiceNow platform. The team also trained one of our FTEs from scratch to become an internal ServiceNow Sys Admin. Choosing Lewis over two larger Gold Partners remains the right decision.

    Head of Technology

    Outcome Based Delivery

  • Not-for-profit

    Lewis played a key role in developing our service management capability. Initially he provided ‘Service Desk as a Service’, helping us to scale and stabilise. More recently, he’s been a trusted partner on our ServiceNow journey, helping us make key decisions in a budget-conscious manner. I’m always happy to recommend Lewis for all things service management and tooling.

    Head of Service Management

    Managed Capability

  • Entertainment

    Jacob provided exceptional support during my tenure as Transformation Director, consistently delivering high-calibre technical experts against extremely demanding timescales. Over four months, his team sourced and onboarded more than 150 specialist resources, and their ability to mobilise quickly while maintaining quality was instrumental to our programme’s success. I wouldn’t hesitate to recommend Jacob for any large scale, time critical transformation.

    Transformation Director

    Embedded Experts

  • Media

    Jacob is highly responsive and engages early, taking the time to understand our projects, team structure and environment. The engineers he helped bring in ramped up quickly, integrated seamlessly and played a key role in delivering new products to market. He’s made a meaningful impact on our delivery capability, and I wouldn’t hesitate to recommend him.

    Technology Director, Digital

    Managed Capability

  • Travel

    Lewis was recommended to us by two separate individuals to support with a new high profile digital transformation programme. He provided clear market insight, assisted with budget discussions, and ultimately then delivered. Six months in, the programme has real traction, feedback is strong, and we have since introduced him to the wider group entity to support other areas. We would happily recommend him to an organisation undertaking similar transformation work.

    Senior Executive

    Embedded Experts

  • Professional Services

    We brought Lewis in to review our tooling, looking at both Jira and ServiceNow, and to give us a genuinely neutral view on the right way forward. He gave us clear advice, and helped us make key decisions. His team delivered a 12-week sprint that made a noticeable difference to our Jira setup. It was delivered in an efficient way, using a fractional Jira resource. I’d definitely recommend speaking with Lewis.

    Transformation Manager

    Managed Capability

Client Stories

In their words, not ours.

  • Hospitality

    We were in discussions with two well-known Gold Partners, but after meeting Lewis it was clear his team could deliver quickly and without unnecessary complexity. Within 12 weeks, we had a fully functioning ServiceNow platform. The team also trained one of our FTEs from scratch to become an internal ServiceNow Sys Admin. Choosing Lewis over two larger Gold Partners remains the right decision.

    Head of Technology

    Outcome Based Delivery

  • Not-for-profit

    Lewis played a key role in developing our service management capability. Initially he provided ‘Service Desk as a Service’, helping us to scale and stabilise. More recently, he’s been a trusted partner on our ServiceNow journey, helping us make key decisions in a budget-conscious manner. I’m always happy to recommend Lewis for all things service management and tooling.

    Head of Service Management

    Managed Capability

  • Entertainment

    Jacob provided exceptional support during my tenure as Transformation Director, consistently delivering high-calibre technical experts against extremely demanding timescales. Over four months, his team sourced and onboarded more than 150 specialist resources, and their ability to mobilise quickly while maintaining quality was instrumental to our programme’s success. I wouldn’t hesitate to recommend Jacob for any large scale, time critical transformation.

    Transformation Director

    Embedded Experts

  • Media

    Jacob is highly responsive and engages early, taking the time to understand our projects, team structure and environment. The engineers he helped bring in ramped up quickly, integrated seamlessly and played a key role in delivering new products to market. He’s made a meaningful impact on our delivery capability, and I wouldn’t hesitate to recommend him.

    Technology Director, Digital

    Managed Capability

  • Travel

    Lewis was recommended to us by two separate individuals to support with a new high profile digital transformation programme. He provided clear market insight, assisted with budget discussions, and ultimately then delivered. Six months in, the programme has real traction, feedback is strong, and we have since introduced him to the wider group entity to support other areas. We would happily recommend him to an organisation undertaking similar transformation work.

    Senior Executive

    Embedded Experts

  • Professional Services

    We brought Lewis in to review our tooling, looking at both Jira and ServiceNow, and to give us a genuinely neutral view on the right way forward. He gave us clear advice, and helped us make key decisions. His team delivered a 12-week sprint that made a noticeable difference to our Jira setup. It was delivered in an efficient way, using a fractional Jira resource. I’d definitely recommend speaking with Lewis.

    Transformation Manager

    Managed Capability

Client Stories

In their words, not ours.

  • Hospitality

    We were in discussions with two well-known Gold Partners, but after meeting Lewis it was clear his team could deliver quickly and without unnecessary complexity. Within 12 weeks, we had a fully functioning ServiceNow platform. The team also trained one of our FTEs from scratch to become an internal ServiceNow Sys Admin. Choosing Lewis over two larger Gold Partners remains the right decision.

    Head of Technology

    Outcome Based Delivery

  • Not-for-profit

    Lewis played a key role in developing our service management capability. Initially he provided ‘Service Desk as a Service’, helping us to scale and stabilise. More recently, he’s been a trusted partner on our ServiceNow journey, helping us make key decisions in a budget-conscious manner. I’m always happy to recommend Lewis for all things service management and tooling.

    Head of Service Management

    Managed Capability

  • Entertainment

    Jacob provided exceptional support during my tenure as Transformation Director, consistently delivering high-calibre technical experts against extremely demanding timescales. Over four months, his team sourced and onboarded more than 150 specialist resources, and their ability to mobilise quickly while maintaining quality was instrumental to our programme’s success. I wouldn’t hesitate to recommend Jacob for any large scale, time critical transformation.

    Transformation Director

    Embedded Experts

  • Media

    Jacob is highly responsive and engages early, taking the time to understand our projects, team structure and environment. The engineers he helped bring in ramped up quickly, integrated seamlessly and played a key role in delivering new products to market. He’s made a meaningful impact on our delivery capability, and I wouldn’t hesitate to recommend him.

    Technology Director, Digital

    Managed Capability

  • Travel

    Lewis was recommended to us by two separate individuals to support with a new high profile digital transformation programme. He provided clear market insight, assisted with budget discussions, and ultimately then delivered. Six months in, the programme has real traction, feedback is strong, and we have since introduced him to the wider group entity to support other areas. We would happily recommend him to an organisation undertaking similar transformation work.

    Senior Executive

    Embedded Experts

  • Professional Services

    We brought Lewis in to review our tooling, looking at both Jira and ServiceNow, and to give us a genuinely neutral view on the right way forward. He gave us clear advice, and helped us make key decisions. His team delivered a 12-week sprint that made a noticeable difference to our Jira setup. It was delivered in an efficient way, using a fractional Jira resource. I’d definitely recommend speaking with Lewis.

    Transformation Manager

    Managed Capability

How We Engage

Three ways to work with us, depending on how much delivery you want us to own.

Managed Capability

“I need expertise that can adapt as my priorities change.”

Outcome Based Delivery

“I know what I need delivered, and I want someone to own it.”

Embedded Experts

“I’ve got short-term gaps, and I need consultants productive in week one.”

How We Engage

Three ways to work with us, depending on how much delivery you want us to own.

Managed Capability

“I need expertise that can adapt as my priorities change.”

Outcome Based Delivery

“I know what I need delivered, and I want someone to own it.”

Embedded Experts

“I’ve got short-term gaps, and I need consultants productive in week one.”

How We Engage

Three ways to work with us, depending on how much delivery you want us to own.

Managed Capability

“I need expertise that can adapt as my priorities change.”

Outcome Based Delivery

“I know what I need delivered, and I want someone to own it.”

Embedded Experts

“I’ve got short-term gaps, and I need consultants productive in week one.”

Book A Call

Book A Call

Book A Call